Chatzy AI
Intelligent agent and automation platform for multichannel customer conversations
About Chatzy AI
Chatzy AI is an intelligent agent platform for customer conversations. It deploys AI agents across channels including WhatsApp, voice, website chat, Instagram, Messenger, and Telegram for sales, customer support, and operations. All conversations flow into a unified inbox, where AI can reply instantly and humans can step in when needed; conversations can also be routed by intent, sentiment, or SLA, while agentic workflows with real-time responses automate interactions from first contact to final conversion.
Best for
Best use cases
Multichannel customer communication
Sales lead follow-up
Customer support
Operations interaction automation
Features
Multichannel access
Covers WhatsApp, voice, website chat, Instagram, Messenger, and Telegram.
Unified inbox
Brings all conversations together, with AI replying instantly and humans stepping in when needed.
Smart routing
Routes conversations based on intent, sentiment, or SLA.
Agentic workflows
Responds in real time based on intent, sentiment, and engagement, automating interactions from first contact to final conversion.
Pros
- Supports channels including WhatsApp, voice, website chat, Instagram, Messenger, and Telegram
- AI can reply instantly, with human intervention when needed
- Routes conversations by intent, sentiment, or SLA
Pricing Plans
Starter
- Any 2 channels
- 5 team seats
- 5 AI agents
- 10 automated journeys
- 20,000 messages per month
- 3,000 journey runs per month
Growth
- Multichannel engagement for SMBs
* Pricing information is for reference only. Please refer to the latest announcement on Chatzy AI's official website.