Comms by Osis
Give your business a real iMessage number so AI agents and human teams can handle customer messages on the same line.
About Comms by Osis
Comms is an iMessage messaging service for businesses: it gives your company a real number that customers can message directly in iMessage, while each conversation can be handled by an AI agent, a human team, or both. Messages include typing indicators and read receipts, with real delivery, so agent replies read like texts from a real person. Messaging, agents, and delivery are provided through a single API key, with no code, Apple Developer account, or hosting required to go live. When a conversation needs human involvement, custom rules can stop the automated flow while preserving the full context for your team. Supported iPhone conversations can use the blue-bubble experience; other recipients receive messages through available channels according to your settings.
Best for
Best use cases
A customer messages the business number in iMessage and gets an instant response from an agent
When a conversation needs a human, the automated flow stops and the team takes over with full context
Connect messaging and agent capabilities to your own business systems through a single API
Quickly activate a messaging channel for a new business; the company says you can go live in 30 seconds
Features
Business iMessage number
Give your company a real number that customers can message directly in iMessage.
Agents and humans on one line
One line can be operated by an agent, a human team, or both, with human handoff based on custom rules.
Single API
Messages, agents, and delivery capabilities are consolidated behind one key for easy integration.
Go live fast
The company says you can go live in 30 seconds, with no code, Apple Developer account, or hosting required.
Pros
- Easy to launch: no code, Apple Developer account, or hosting required
- Messages, agents, and delivery unified behind a single API key
- Typing indicators and read receipts make conversations feel like real text messages
- Agents and humans can work in the same thread, with full context preserved on handoff
Cons
- The blue-bubble experience is limited to supported iPhone conversations; other recipients receive messages through available channels according to your settings