Mava
Omnichannel customer support platform for community-first organizations, with AI bots that auto-answer FAQs on Discord and Telegram
About Mava
Mava is a customer support platform for community-first organizations, used by hundreds of web3, AI, gaming, and SaaS companies to support their communities. It provides AI bots that automatically answer FAQs in public Discord channels, Telegram groups, and Slack channels; the customer support dashboard is integrated with Discord, Telegram, website, and email, funneling all support requests into one shared team inbox. Brands listed in the official docs include TikTok, Cosmos, Alchemy, Sushi, Tonkeeper, and more. New teams can create an account for free on the official signup page and get started.
Best for
Best use cases
Auto-answering FAQs in public Discord channels
Answering questions in Telegram groups and Slack channels
Collecting support requests from Discord, Telegram, website, and email into the team inbox
Features
Multi-channel AI auto-replies
AI bots can automatically answer FAQs in public Discord channels, Telegram groups, and Slack channels.
Unified team inbox
A customer support dashboard integrated with Discord, Telegram, website, and email, gathering all support requests into one shared team inbox.
Community-first positioning
A customer support platform for community-first organizations, used by hundreds of web3, AI, gaming, and SaaS companies.
Start with a free signup
The official docs state that new teams can create an account for free; the signup page is labeled Get started for free.
Pros
- Connects to Discord, Telegram, Slack, website, and email at once
- AI bots answer FAQs automatically
- All support requests funnel into one shared team inbox
- Official docs list brands like TikTok, Cosmos, Alchemy, Sushi, and Tonkeeper
Pricing Plans
Free
- Create a new team account for free (create a new team account for free)
- The signup page is labeled Get started for free, so you can start using it as soon as you register
* Pricing information is for reference only. Please refer to the latest announcement on Mava's official website.