Missive
An email-first team collaboration inbox with in-thread discussions, task hand-offs, and an AI assistant
About Missive
Missive is an inbox collaboration tool for teams that work mainly through email. Teams can discuss inside a specific email thread and add information and context for each other before the email is sent; any email can be turned directly into a task, and today's, tomorrow's, and next week's work can be checked without leaving the inbox. The built-in AI assistant gathers context before it writes and can connect external tools such as Stripe or your own CRM through MCP. Plans provide team spaces and inboxes covering email, SMS, and social accounts, plus rules and automations, analytics reports, and API and MCP access, while the Business plan adds SAML SSO and IP restrictions.
Best for
Best use cases
Discuss with colleagues in the same thread and add information before a customer email goes out
Turn customer emails into tasks and track the progress for today, tomorrow, and next week
Draft replies with the AI assistant using email context together with data from external systems
Handle customer conversations across email, SMS, social accounts, and other channels
Features
Collaborate in email
Start a discussion directly on a specific email and give each other information and context before it is sent.
Email to task
Turn any email into a task and check today's, tomorrow's, and next week's work without leaving the inbox.
AI assistant
Gather context before writing and pull in data from tools such as Stripe or your own CRM through MCP.
Team spaces and multi-channel inbox
The Starter plan includes email, SMS, and social account entries, plus team spaces and inboxes, conversations, and tasks.
Pros
- Collaboration happens directly inside email threads, and the vendor positions it as not changing the existing workflow
- Any email can be turned into a task, and team work can be viewed by today, tomorrow, and next week
- The AI assistant gathers context before it writes and can pull in Stripe, CRM, and similar tools through MCP
- The Business plan provides SAML SSO and IP restrictions, and all plans are marked SOC 2 Type II compliant
Cons
- Paid plans have user caps: Starter allows up to 5 users and Productive up to 50 users
Pricing Plans
Starter
- Email, SMS, social accounts
- Team spaces and inbox
- Conversations and tasks
- SOC 2 Type II compliant
Productive
- Everything in Starter
- Up to 50 users
- Integrations with external tools
- Rules and automations
- Basic analytics and reports
- API and MCP access
Business
- Everything in Productive
- SAML SSO
- IP restrictions
- Advanced analytics and reports
- Personalized team onboarding
* Pricing information is for reference only. Please refer to the latest announcement on Missive's official website.