Orygo AI
An autonomous AI agent for conversational commerce: pre-sales recommendations and answers, plus automated post-sales support.
About Orygo AI
Orygo AI is an autonomous AI agent for conversational commerce. Before customers place an order, it drives sales through product recommendations, answering product questions, and building shopping carts. After the order, it handles customer support requests across channels such as website chat, email, WhatsApp, Instagram, Messenger, forms, and Amazon. According to the vendor, it autonomously resolves over 65% of post-sales support requests across all customers, acting as the first tier of customer service—resolving requests and tickets on its own wherever possible and escalating issues that require human judgment to human agents.
Best for
Best use cases
Automatically answer customer questions about products and provide recommendations
Automatically resolve post-sales support requests and tickets across multiple channels
Control customer service costs by usage, billed per reply with visibility into the cost of each message
Features
Pre-sales selling
Sells to customers before purchase through product recommendations, answering product questions, and building shopping carts.
Multi-channel post-sales support
Resolves customer support requests across website chat, email, WhatsApp, Instagram, Messenger, forms, and Amazon.
Autonomous resolution and escalation
According to the vendor, it autonomously resolves over 65% of post-sales support requests across all customers and escalates issues that require human judgment to human agents.
Cost log
Every reply is logged in a cost log, so you can see exactly how much each message costs.
What's included
Help desk, analytics, integrations, and AI engineers are all included, with no seat fees, platform fees, or setup fees.
Pricing Plans
Pay per use
- No seat fees, platform fees, or setup fees
- Help desk, analytics, integrations, and AI engineers included
- Every reply is logged in the cost log
* Pricing information is for reference only. Please refer to the latest announcement on Orygo AI's official website.