Poth Labs
Connect customer data sources, use an adaptive AI questionnaire to fill data gaps, and send questions beyond the evidence to customers.
About Poth Labs
Poth Labs is a customer intelligence platform. It connects supported customer data sources or imports restricted files, with access limited to the accounts, scopes, and settings you authorize, and uses an adaptive AI questionnaire to fill gaps in customer data. When a question exceeds what existing evidence can answer, Poth drafts a customer-facing question and sends it to a customer who can answer. Each answer is archived by account and shown with cited source cards. The official pricing page offers free in-app onboarding: create a workspace, connect data sources, and ask Poth with cited source cards. The scope, price, and terms of paid team plans are confirmed by the official team before activation. The product is for teams seeking cited answers across customer conversations, support, CRM, product behavior, and other customer data sources.
Best for
Best use cases
Use an adaptive AI questionnaire to ask customers and fill gaps when customer data is incomplete
Get cited answers across customer conversations, support, CRM, product behavior, and other sources
Connect customer data sources or import restricted files; answers are archived under the relevant account
Features
Adaptive AI questionnaire
Use an adaptive AI questionnaire to fill gaps in customer data.
Customer data connections
Connect supported customer data sources or import restricted files; access is limited to authorized accounts, scopes, and settings.
Automatic customer-question drafting
When a question exceeds what existing evidence can answer, automatically draft it and send it to a customer who can answer.
Cited answer archive
Answers include cited source cards and are archived by account.
Pros
- Answers include cited source cards for easy verification
- Answers are filed by account and retained under the same account
- Data access is limited to authorized accounts, scopes, and settings
- Free in-app onboarding lets you try it before discussing paid plans