Solvea
AI receptionist and shared business inbox for calls, texts, email, and live chat.
About Solvea
Solvea combines a business phone, AI receptionist, and shared customer inbox for small teams that handle calls, texts, email, and live chat. Teams can configure an agent through natural language or start from a template, connect documents and websites as knowledge, and let the agent answer missed or after-hours calls. Conversations remain available in a shared workspace with summaries, transcripts, customer history, owners, status, and next steps, so a person can take over with context. The service also supports phone and SMS, website live chat, and email, while analytics track performance and resolution activity. Its mobile app keeps business calls separate from personal phone activity, and the PC workspace centralizes team follow-up. A free plan provides 1,000 monthly credits, three agents, a 50 MB knowledge base, supported communication channels, and selected integrations. The Basic plan raises those limits for $30 per month, while Enterprise uses custom pricing for additional capabilities.
Best for
Best use cases
Capture caller intent and next steps during busy periods or after hours
Keep multichannel customer conversations in one shared team inbox
Give staff a separate business number with mobile and PC follow-up
Compare before choosing
Free includes 1,000 monthly credits and three agents; Basic raises both limits
Basic expands knowledge storage from 50 MB to 500 MB for $30 monthly
Enterprise uses custom pricing when additional capabilities are required
Features
Answer missed customer calls
Configure an AI receptionist to capture caller intent, urgency, and the next action during busy or closed hours.
Centralize multichannel support
Manage calls, SMS, email, and website live chat with shared history, ownership, and status.
Run a separate business line
Use a dedicated business number on mobile while keeping summaries and follow-up available on PC.
Pros
- A free plan provides 1,000 monthly credits, three agents, and core channels
- One shared workspace keeps summaries, customer history, owners, and status together
- Phone, SMS, email, and live chat support reduces channel switching for teams
Cons
- The free plan limits teams to three agents and a 50 MB knowledge base
- The Basic plan costs $30 monthly when higher credit and agent limits are needed
- The trial phone number lasts seven days on the Free and Basic plans
Pricing Plans
Free
- 1,000 credits per month
- 3 agents
- 50 MB knowledge base
- 7-day trial phone number
- Email and live chat
- Shopify integration
- Google Calendar and Sheets
Basic
- 3,000 credits per month
- 10 agents
- 500 MB knowledge base
- 7-day trial phone number
- Email and live chat
- Shopify integration
- Google Calendar and Sheets
Enterprise
- Additional capabilities with custom pricing
* Pricing information is for reference only. Please refer to the latest announcement on Solvea's official website.