Talki
AI ticket assistant for B2B teams, unifying web, email, and Telegram support
About Talki
Talki is an AI helpdesk for B2B teams that brings web chat, email, and Telegram into one inbox. AutoPilot AI agent handles tickets end to end from the knowledge base, runs around the clock, and escalates when uncertain. No engineers are needed, and the first AI reply arrives within minutes of signup. It suits independent developers and growing teams handling routine tickets, unifying multichannel support, and advancing customer support automation.
Best for
Best use cases
Handle routine tickets
Generate replies from the knowledge base
Unify web, email, and Telegram conversations
Escalate tickets when uncertain
Features
Multichannel support
Web chat, email, and Telegram in one inbox.
AutoPilot AI agent
Handles tickets end to end from the knowledge base, runs around the clock, and escalates when uncertain.
Quick setup
No engineers needed; get the first AI reply within minutes of signup.
Pros
- Supports web chat, email, and Telegram
- Resolves tickets end to end from the knowledge base
- Delivers the first AI reply within minutes of signup
- Automatically escalates when uncertain
Pricing Plans
Bootstrapper
- 1 agent
- 100 chats / mo
- Chat widget
Growth
- Unlimited agents
- 500 AI resolutions / mo
- Telegram bridge
Pro Max
- 2,000 AI resolutions / mo
- AutoPilot AI
- Desktop app
* Pricing information is for reference only. Please refer to the latest announcement on Talki's official website.