Trylli AI
Enterprise voice AI for inbound and outbound calls, with cloud, private cloud, and on-premise deployment choices.
About Trylli AI
Trylli AI is an enterprise voice AI platform for inbound and outbound business calls. Teams can configure voice agents for sales outreach, lead qualification, appointment booking, customer support, reminders, follow-ups, and receptionist workflows. Agents can consult a company knowledge base, create call recordings and summaries, write structured results to connected systems, and transfer conversations to people with context. Deployment options include a multi-tenant cloud service, isolated private cloud infrastructure, and an enterprise tier with private or on-premise deployment. The plan comparison also includes API access, analytics, SSO and role-based access control, custom integrations, and service-level options. Organizations can therefore use one platform for several calling workflows while choosing infrastructure that fits their requirements. Pricing is quote-based across all three plans and varies with usage, so buyers must contact sales to determine actual cost. Cloud uses shared resources and email support; higher tiers provide stronger isolation, dedicated resources, advanced controls, custom SLAs, and dedicated support.
Best for
Best use cases
Qualify inbound leads and route high-intent prospects to sales representatives.
Resolve routine support calls and transfer exceptions with full conversation context.
Book, confirm, remind, and reschedule appointments against live calendar availability.
Compare before choosing
Cloud prioritizes faster SaaS adoption with shared resources and email support.
Private Cloud adds isolated infrastructure, priority support, and advanced controls.
Enterprise adds dedicated resources, custom integrations, private deployment, and custom SLAs.
Features
Lead qualification
Call inbound leads quickly, assess intent, and route qualified prospects to a human sales representative.
Customer support
Answer common phone questions from a connected knowledge base and escalate cases with conversation context.
Appointment booking
Check calendar availability, book or reschedule appointments, and send confirmations and reminders by phone.
Pros
- Supports inbound and outbound calling across sales, support, scheduling, and reminder workflows.
- Offers cloud, isolated private cloud, and on-premise choices for different infrastructure requirements.
- Includes knowledge-base answers, API access, analytics, recordings, summaries, and contextual human handoff.
Cons
- All plans use custom pricing, so buyers cannot estimate the final cost from a published rate card.
- Shared resources and email support on Cloud may not fit teams that require stronger isolation or faster assistance.
- Dedicated resources, custom integrations, private deployment, and custom SLAs require the Enterprise tier.
Pricing Plans
Cloud
- Inbound and outbound calls
- Call recordings
- Knowledge base
- API access
- Standard analytics
- Email support
- Shared resources
- 99.9% SLA
Private Cloud
- Inbound and outbound calls
- Advanced call recordings
- Knowledge base
- API access
- Advanced analytics
- Priority support
- Isolated resources
- SSO and RBAC
- 99.9% SLA
Enterprise
- Inbound and outbound calls
- Advanced recordings with redaction
- Knowledge base
- API access
- Advanced analytics with exports
- Dedicated support and resources
- Custom integrations
- Private and on-premise deployment
- Custom SLA
- Dedicated account manager
* Pricing information is for reference only. Please refer to the latest announcement on Trylli AI's official website.