
Hamming AI
Test voice and chat agents before launch, then monitor call quality and risk in production.
About Hamming AI
Hamming AI is a quality assurance platform for teams building voice and chat agents. It brings pre-release testing, production monitoring, call analytics, red-teaming, and governance into one workflow. Teams can generate test scenarios from an agent prompt, run automated evaluations, replay production calls, and assess behavior with built-in or custom metrics. The platform also supports concurrency load testing, IVR testing, call-quality reports, health checks, A/B testing, alerts, real-time monitoring, observability, compliance reports, and operational insights. This makes it useful for engineering and operations teams that need a repeatable regression gate before launch and continuing visibility after deployment. Hamming AI reports more than 50 built-in metrics and load tests of more than 50,000 concurrent calls. Its pricing is sales-led: Agency, Startup, and Enterprise plans all require contacting the company, so buyers cannot estimate the final cost from a public rate card. Enterprise adds SOC 2 and HIPAA compliance support, support SLAs, and a dedicated support engineer, while the privacy policy says sensitive personal information is processed only with a signed BAA.
Best for
Best use cases
Generate and execute regression scenarios before a launch
Monitor live call quality and trigger actionable alerts
Stress-test concurrency and review risky agent behavior
Compare before choosing
Combines pre-release testing with production monitoring
Provides built-in and custom evaluation metrics
Uses contact-sales pricing rather than a public rate card
Features
Pre-launch agent testing
Generate scenarios and run repeatable evaluations to find voice or chat agent failures before customer rollout.
Production call monitoring
Track call quality, health, alerts, and operational behavior after an agent enters production.
Load and compliance assessment
Run high-concurrency tests, red-team risky behavior, and produce compliance reports for controlled deployments.
Pros
- Covers testing before launch and monitoring after deployment in one workflow
- Supports more than 50 built-in metrics plus custom scoring templates
- Enterprise options include support SLAs and a dedicated support engineer
Cons
- All three plans require contacting sales, limiting upfront cost comparison
- Enterprise compliance and dedicated support are not included in the Startup plan
- The broad testing and monitoring workflow may exceed the needs of small, simple agents
Pricing Plans
Agency
- Automated AI voice agent testing
- Automated call analytics
- Trust and safety reports
- Multi-client management
- Priority support
- Custom scoring templates
Startup
- Automated AI voice agent testing
- Automated call analytics
- Trust and safety reports
- Custom scoring templates
- 7 days-a-week support
- Direct support from founders
Enterprise
- Startup plan features
- SOC 2 and HIPAA compliance
- Support SLAs
- Dedicated support engineer
* Pricing information is for reference only. Please refer to the latest announcement on Hamming AI's official website.