Perfect Wiki
AI knowledge management for Microsoft Teams, with searchable internal documents and cited answers.
About Perfect Wiki
Perfect Wiki is an AI knowledge base built for Microsoft Teams, with access through SharePoint and Copilot. It keeps SOPs, manuals, FAQs, how-to guides, and training material in one searchable workspace, where staff can ask questions in plain language and receive answers with source citations. Teams can connect selected SharePoint or OneDrive folders for nightly synchronization and index Word, PDF, Excel, PowerPoint, HTML, CSV, and ZIP content. Answers are available from a Teams channel tab, a personal tab, channel mentions, or a SharePoint chat widget, reducing the need to leave existing collaboration tools. The AI uses connected internal documents rather than web sources, supports more than 28 languages, and runs on Azure OpenAI. Basic costs $9 per editor per month when billed for 3 years, with a minimum of 5 editors. Readers are unlimited, while AI chatbot requests and indexed files each have pooled allowances of 100 per editor. Enterprise requires at least 100 editors and adds custom volume pricing, scheduled backups, unlimited indexed files and chatbot requests, 90-day analytics, onboarding, and a dedicated success manager. A 14-day trial includes every feature without requiring a credit card.
Best for
Best use cases
A new employee opens a Teams tab to find the current procedure instead of interrupting a subject-matter expert.
A support agent asks a question in a channel and receives an answer with a source link from internal documentation.
A knowledge owner connects selected SharePoint folders so Word, PDF, spreadsheet, and presentation files are indexed nightly.
Compare before choosing
Stronger fit than a separate wiki when Microsoft Teams is the main workspace and reducing context switching matters.
The Basic plan has editor-based cost and pooled AI and indexing allowances, while readers remain unlimited.
Enterprise is aimed at deployments of at least 100 editors that need onboarding, scheduled backups, analytics, and higher limits.
Features
Centralize operating knowledge
Store and maintain SOPs, manuals, FAQs, training documents, and how-to guides in a searchable knowledge base inside Microsoft Teams.
Answer questions from internal documents
Let staff ask questions in plain language and receive cited answers drawn from connected internal documents rather than web sources.
Connect existing SharePoint content
Select SharePoint or OneDrive folders for nightly synchronization and index common office, document, spreadsheet, presentation, web, and archive formats.
Pros
- Cited AI answers help staff trace a response back to the internal page or document that supports it.
- Microsoft Teams, SharePoint, and Copilot access keeps knowledge retrieval close to existing collaboration workflows.
- Unlimited readers on Basic can make broad knowledge access practical while paid seats are reserved for editors.
Cons
- Basic requires at least five editors and billing for 3 years, creating a meaningful minimum commitment.
- Basic limits AI chatbot requests and indexed files to pooled allowances of 100 per editor.
- Enterprise is limited to deployments with at least 100 editors and does not publish a fixed price.
Pricing Plans
Free Trial
- Full access to all features
- No credit card needed
- No payment upfront
- Cancel anytime
Basic
- Unlimited readers
- Unlimited page translations
- Unlimited knowledge bases
- Custom domain for public knowledge base
- Custom branding
- 100 AI chatbot requests per editor, pooled
- 100 indexed files per editor, pooled
- Professional email support
Enterprise
- Everything in Basic
- Volume pricing discounts
- Scheduled backups
- Unlimited indexed files
- Unlimited AI chatbot requests
- 90-day analytics
- Training and onboarding
- Dedicated success manager
* Pricing information is for reference only. Please refer to the latest announcement on Perfect Wiki's official website.