talksprout
Collect website feedback, analyse sentiment with AI, and turn submissions into tickets in Linear, GitHub, or Azure DevOps.
About talksprout
talksprout is a feedback widget and analysis platform for product teams that want to collect customer reactions on their own websites and turn individual submissions into structured follow-up work. A lightweight widget captures mood and written comments through prompts that can be adjusted to suit the product and brand. Each submission is automatically analysed into Why, How, and What, while sentiment views help teams monitor positive, neutral, and negative feedback and follow changes over time. Users can ask follow-up questions about a submission through the built-in AI chat. When feedback needs action, talksprout can create a pre-filled ticket in Linear, GitHub, or Azure DevOps directly from that submission. The service is sold as a monthly or annual subscription: Basic costs £7 per month and includes 10 workspaces, 300 submissions per month, one seat, AI analysis, and ticket integrations; Pro costs £29 per month and includes unlimited workspaces, submissions, and seats alongside AI analysis and ticket integrations. Annual billing receives a 20% discount, subscriptions can be cancelled at any time, and feedback data remains in the customer workspace without third-party sharing.
Best for
Best use cases
Embed a branded prompt in a website to collect customer mood and comments.
Track sentiment and use AI breakdowns or follow-up chat to examine individual submissions.
Convert a feedback submission into a pre-filled engineering or product ticket.
Compare before choosing
Basic limits capacity to 10 workspaces, 300 submissions per month, and one seat.
Pro removes the listed workspace, submission, and seat limits at a higher monthly cost.
Both plans include AI analysis and ticket integrations, so the main choice is capacity and team size.
Features
Collect website feedback
Embed the lightweight widget in a website and use personalised prompts to capture customer mood and written comments in context.
Analyse customer sentiment
Review automatic sentiment analysis, Why/How/What breakdowns, and trends across feedback submissions.
Turn feedback into tickets
Create pre-filled Linear, GitHub, or Azure DevOps tickets directly from a submission and its AI analysis.
Pros
- The lightweight widget can be embedded with a few lines of code and has no dependencies.
- Every submission receives automatic AI analysis, reducing the manual work needed to classify feedback.
- Direct Linear, GitHub, and Azure DevOps ticket creation shortens the path from feedback to action.
Cons
- The Basic plan allows only one seat, which restricts collaboration for teams with several reviewers.
- Basic is capped at 300 submissions per month, so higher-volume products need the £29-per-month Pro plan.
- Ticket creation is limited to the three listed integrations, which may not fit teams using another issue tracker.
Pricing Plans
Basic
- 10 workspaces
- 300 submissions per month
- 1 seat
- AI analysis
- Ticket integrations
Pro
- Unlimited workspaces
- Unlimited submissions
- Unlimited seats
- AI analysis
- Ticket integrations
* Pricing information is for reference only. Please refer to the latest announcement on talksprout's official website.