Aancall
A business phone system for enterprises, combining hosted PBX, SIP trunking, an AI call center, WhatsApp and SMS communications.
About Aancall
Aancall is a business phone system for enterprises that brings together hosted PBX, SIP trunking, call center and other capabilities. Users can manage inbound and outbound calls, including call queuing, agent monitoring, CRM integration and real-time analytics. The platform offers AI-powered call transcription and call summaries, and supports Microsoft Teams integration for unified communications. When migrating to Aancall, users can keep their existing numbers (number porting is supported), avoiding business disruption. SIP trunking connects to Tier-1 carriers with coverage of more than 150 destinations.
Best for
Best use cases
Businesses that need hosted PBX or SIP trunking to replace traditional phone lines
Call centers and BPO teams that need outbound calling, agent management and real-time reporting
Teams that need to reach customers via WhatsApp and SMS
Businesses that need to send and receive virtual faxes
Features
Hosted PBX
Provides a unified business calling platform for managing inbound/outbound calls, including call queuing, agent monitoring, CRM integration and real-time analytics.
SIP Trunking
Connects to Tier-1 carriers, with SIP termination covering more than 150 destinations, CLI / non-CLI routing, and infrastructure supporting redundancy and disaster recovery.
CX Call Center
An AI-powered omnichannel auto-dialer for BPOs and enterprises, featuring dashboards and reports, third-party integrations, sentiment analysis, a message center and preview dialing.
WhatsApp & SMS
The platform also offers WhatsApp and SMS communication capabilities, plus add-on services such as virtual fax (eFax).
AI Call Transcription & Summaries
Provides AI-based call transcription and call summarization features.
Teams Integration & Number Porting
Supports Microsoft Teams integration for unified communications; existing numbers can be kept when migrating.
Pros
- Supports number porting, so you can keep existing numbers when migrating
- Integrates with Microsoft Teams for unified communications
- SIP trunking connects to Tier-1 carriers with coverage of more than 150 destinations
- Offers call management tools such as call queuing, agent monitoring, CRM integration and real-time analytics
Pricing Plans
SMS Pack
- 1,000 SMS messages (US/UK/AU)
USA A2P 10DLC
- TCR brand and campaign registration
Virtual Fax (eFax)
- Send and receive faxes via the app or web portal, with a dedicated number included
* Pricing information is for reference only. Please refer to the latest announcement on Aancall's official website.