CallHippo
Cloud business communications for calling, messaging, automation, and AI-assisted customer engagement.
About CallHippo
CallHippo is a cloud business communications platform that puts calling, messaging, call-center operations, and automation in one workspace. Teams can run a browser, desktop, or mobile phone system with HD voice, forwarding, voicemail, IVR, queues, smart routing, live monitoring, agent whisper, and call parking. Sales teams can automate outbound dialing, track which campaigns generate calls, and review call analytics. AI products add transcription, sentiment analysis, autonomous voice agents, lead qualification, meeting booking, and query handling. Organizations can use one vendor across phone, contact-center, and conversational AI workflows. The tradeoff is a more involved buying decision: CallHippo presents several products and plan families, so teams should map required channels, call volume, AI functions, and compliance needs before choosing. The site offers a 10-day trial without a credit card. CallHippo states SOC 2 Type II, HIPAA, GDPR, and ISO compliance.
Best for
Best use cases
Replacing office PBX hardware with cloud calling
Coaching agents during live calls
Automating lead qualification and meeting booking
Compare before choosing
Compare required products and add-ons, not only plan names
Test call quality, routing, and integrations during the trial
Review compliance scope and contract terms
Features
Cloud business phone
Handle calls in browser, desktop, or mobile with forwarding, voicemail, HD voice, and multi-device support.
Sales and support call center
Route queues, monitor calls, coach agents with whisper, and automate outbound dialing.
AI conversation automation
Use voice agents and conversation intelligence for transcription, sentiment, lead qualification, booking, and routine queries.
Pros
- Combines phone, messaging, call-center, and AI workflows, which can reduce the number of separate tools.
- Browser, desktop, and mobile access supports distributed teams without office phone hardware.
- SOC 2 Type II, HIPAA, GDPR, and ISO statements provide concrete trust signals for compliance reviews.
Cons
- Multiple product suites and add-ons make selection less direct than a single tier list.
- The 10-day trial leaves limited time to test routing, integrations, call quality, and agent workflows.
- Advanced dialing, monitoring, automation, or AI needs may increase implementation effort or cost.
Pricing Plans
Essential
- Business phone system
- Lower-call-volume positioning
- 10-day trial
Pro Suite
- Higher-call-volume positioning
- Call-center workflow options
- 10-day trial
AI Agents
- Automated conversations
- Lead qualification and query handling
- Product-specific pricing
* Pricing information is for reference only. Please refer to the latest announcement on CallHippo's official website.