Cedar
A healthcare platform for patient billing, payments, coverage, and support.
About Cedar
Cedar helps healthcare providers manage the financial side of the patient experience in one platform. It covers billing, payments, insurance coverage, and support, while Cedar Intelligence adjusts communications and workflows for different patient needs. Cedar Pay includes bill explanations, card and ACH payments, Apple Pay, Stripe Link, payment plans, discounts, deductible tracking, and outreach through text, email, paper, or phone. Cedar Cover matches patients with coverage options, assists with enrollment and re-enrollment, and guides them through claim denials. Cedar Support pairs human service with Kora, an AI voice agent that authenticates callers, answers common billing questions, and passes complex cases to staff with context. This is aimed at provider organizations that want stronger collections and clearer patient self-service. Buying and deploying it involves a sales process, workflow integration, operational setup, and governance for patient financial data.
Best for
Best use cases
Replace fragmented billing and payment touchpoints
Expand digital coverage enrollment and denial resolution
Add round-the-clock automated billing support with human escalation
Compare before choosing
Compare sales-led total cost with point solutions
Check EHR workflow integration and implementation effort
Assess patient-channel coverage and governance requirements
Features
Modernize patient billing and payments
Give patients clear bill explanations, digital checkout, benefit information, reminders, payment plans, and targeted discounts across several channels.
Find and maintain patient coverage
Match patients with Medicaid, ACA Marketplace, or other aid options, support enrollment across the care journey, and guide denial resolution.
Scale billing support
Use human agents and Kora for inbound and outbound billing support, common-question resolution, contextual handoffs, and proactive collection outreach.
Pros
- Combines billing, payments, coverage, and support, reducing the operational burden of separate patient-facing systems.
- Offers patients several payment and communication channels, which can make bill resolution more convenient.
- Automates common support and outreach tasks while preserving contextual handoff to human agents.
Cons
- Sales-led pricing makes cost comparison dependent on obtaining a custom quote.
- Deployment requires integration and configuration around existing healthcare billing and EHR workflows.
- Handling patient financial and coverage data creates governance, privacy, and operational oversight requirements.
Pricing Plans
Custom
- Cedar platform configured for the provider organization
- Demo and sales consultation
- Product scope selected for billing, payments, coverage, or support workflows
* Pricing information is for reference only. Please refer to the latest announcement on Cedar's official website.