
Clerk Chat
Business calling and customer messaging for companies whose daily work already runs through Microsoft Teams.
About Clerk Chat
Clerk Chat brings business communications into Microsoft Teams. It adds SMS, MMS, RCS, WhatsApp, and eFax to Teams numbers, while its site also describes AI voice and messaging agents. Teams can work with existing business phone arrangements instead of porting numbers or changing carriers. The Growth plan is listed at $9.99 per user per month and includes unlimited messages*, 5,000 contacts, and the option to bring existing numbers. Ultimate costs $19.99 per user per month and adds message campaigns; Enterprise uses custom pricing with custom agreements, defined SLAs, and custom integrations. The asterisk attached to unlimited messages indicates that buyers need to confirm the applicable terms before estimating usage costs. Clerk Chat is a practical fit for organizations already centered on Microsoft Teams, especially when several employees need to share customer conversations. Organizations outside that environment need to verify integration fit. Predictable Enterprise budgeting requires a sales quote. The company reports SOC 2 Type 2 certification and provides a Trust Center, facts a security review can consider, but they do not replace an organization’s own compliance assessment.
Best for
Best use cases
Staff reply to customer texts while remaining in their normal Microsoft Teams workspace.
A company activates messaging on existing business numbers without porting them to a new carrier.
A dental office uses an AI receptionist to answer calls and texts and help book appointments.
Compare before choosing
Compared with separate texting tools, Clerk Chat keeps supported messaging channels inside Microsoft Teams.
Growth costs less than Ultimate but does not list message campaigns among its included features.
Enterprise replaces posted per-user pricing with sales-led terms, SLAs, and integration scope.
Features
Team business messaging
Let staff handle SMS, MMS, RCS, WhatsApp, and eFax conversations alongside their work in Microsoft Teams.
Existing-number texting
Connect conversations to an existing business phone setup without requiring the company to port numbers or change carriers.
Automated customer response
Deploy AI voice and messaging agents for workflows such as answering patient calls, replying to questions, and booking dental appointments.
Pros
- Keeps supported business messaging channels inside Microsoft Teams, reducing workspace switching for staff.
- Growth starts at a posted $9.99 per user each month, giving small teams a clear entry price.
- Supports existing business numbers, which can avoid the disruption of porting numbers or changing carriers.
Cons
- Pricing is per user, so the monthly total rises as more employees need access.
- The unlimited-messages claim carries an asterisk, so buyers need to confirm the applicable usage terms.
- Enterprise pricing is not published, which makes budget comparison dependent on a sales quote.
Pricing Plans
Growth
- Unlimited messages*
- 5,000 contacts
- Bring your own numbers
Ultimate
- Unlimited messages*
- Message campaigns
- Bring your own numbers
Enterprise
- Custom MSA
- Defined SLAs
- Custom integrations
* Pricing information is for reference only. Please refer to the latest announcement on Clerk Chat's official website.