Helicone
Monitor LLM requests and route model traffic with gateway controls built for production AI teams.
About Helicone
Helicone combines LLM request monitoring with a gateway for routing model traffic. Teams can inspect sessions, user analytics, custom properties, alerts, and reports, then work with prompts, scores, datasets, and webhooks in the same product. The gateway supports caching, rate limits, and automatic fallbacks. Hobby is free for 10,000 requests a month, 1 GB of storage, one seat, one organization, and seven days of retention. Paid tiers expand collaboration, ingestion, API limits, retention, support, and compliance. Pro and Team still add usage charges beyond the included requests and storage, so high-volume teams should run the pricing calculator. Helicone fits teams that want observability and traffic controls together. Before committing, check that its supported providers, retention limits, and deployment options match your stack.
Best for
Best use cases
Track and debug production LLM requests
Route provider traffic with caching and fallbacks
Test prompts against observed application data
Compare before choosing
Hobby suits one-person projects within its request and retention limits
Pro adds team workflow features but retains variable usage charges
Team and Enterprise trade higher fixed or custom cost for compliance and scale
Features
Monitor production LLM requests
Track request volume, latency, usage signals, sessions, and custom properties while debugging an AI application.
Operate a multi-provider gateway
Apply caching, rate limits, and automatic fallbacks when routing traffic across supported model providers.
Test and improve prompts
Connect prompt management, playground runs, scores, datasets, and webhooks with production observations.
Pros
- A free tier supports small projects with 10,000 monthly requests and 1 GB storage.
- Monitoring and gateway controls share one workflow, reducing context switching during incident review.
- Paid tiers add unlimited seats, longer retention, higher ingestion limits, compliance options, and support.
Cons
- Pro and Team add usage-based charges beyond included requests and storage, so monthly spend can vary.
- Hobby is limited to one seat, one organization, seven-day retention, and 10 logs per minute ingestion.
- Enterprise capabilities such as SAML SSO and on-premises deployment require a custom sales agreement.
Pricing Plans
Hobby
- 10,000 requests per month
- 1 GB storage
- 1 seat and 1 organization
- 7-day data retention
- Ingestion up to 10 logs per minute
Pro
- Everything in Hobby
- Unlimited seats
- Alerts and reports
- HQL query language
- 1-month data retention
- Usage-based pricing applies
Team
- Everything in Pro
- 5 organizations
- SOC 2 and HIPAA compliance
- Dedicated Slack channel
- 3-month data retention
- Usage-based pricing applies
Enterprise
- Everything in Team
- Custom MSA
- SAML SSO
- On-premises deployment
- Bulk cloud discounts
- Forever data retention
* Pricing information is for reference only. Please refer to the latest announcement on Helicone's official website.