
Landbot
Create no-code website and WhatsApp chatbots that qualify leads, support customers, and pass conversations into team workflows.
About Landbot
Landbot is a no-code builder for website and WhatsApp chatbots and AI agents. Teams can combine structured conversation flows with AI responses, use branded chat interfaces, qualify visitors, answer support questions, recommend products, and pass sales-ready leads to people. Its templates cover product recommendations, lead generation, customer support, surveys, recruitment, and industry workflows such as automotive lead qualification and test-drive booking. Web, Facebook Messenger, API, and WhatsApp availability varies by plan, so channel needs affect the real subscription cost. Usage is metered through chat allowances, with separate AI-chat and WhatsApp message charges in relevant plans. It suits teams that want conversational automation without writing the entire experience in code, while still connecting customer data to their existing stack. Compare included seats, monthly chat quotas, AI usage, extra-chat fees, and WhatsApp charges because these limits can materially change the total cost as traffic grows.
Best for
Best use cases
A visitor starts a website chat, answers qualification questions, and reaches a salesperson after meeting the configured criteria.
A shopper follows a guided product recommendation flow that narrows choices and can continue into a checkout-oriented template.
A dealership responds immediately to an online inquiry, gathers vehicle preferences, and offers test-drive booking within the conversation.
Compare before choosing
Choose Landbot when a visual no-code flow builder matters more than developing a chatbot interface and orchestration layer from scratch.
Compare channel availability carefully because WhatsApp, API, Web, and Messenger access differ across plans and can change the required tier.
Model expected volume before buying because chat quotas, AI-chat charges, extra seats, and WhatsApp message fees affect total operating cost.
Features
Lead qualification
Engage website visitors, collect qualification details, and hand sales-ready leads to the team.
Customer support
Provide instant answers and automated assistance, then route conversations that need a person.
Product guidance
Recommend products through guided conversations and use templates that can support checkout flows.
Automotive sales
Qualify vehicle shoppers, recommend suitable cars, and book test drives through conversational flows.
Pros
- The visual no-code builder reduces the engineering effort needed to launch structured conversational workflows.
- Templates for lead generation, support, product guidance, surveys, recruitment, and automotive flows can shorten setup time.
- Web, Messenger, API, and WhatsApp options let teams place conversations in several customer-facing workflows.
Cons
- Channel support varies by plan, so teams that need API or WhatsApp access may have to buy a higher tier or add-on.
- Chat quotas and per-chat AI charges can raise operating costs as conversation volume increases.
- WhatsApp pricing includes separate message rules and possible Meta fees, which makes total spend less predictable than a flat subscription.
Pricing Plans
Starter
- 1 seat
- Web channel
- 100 web and Messenger chats per month
- 0 included AI chats
Sandbox
- 2 seats
- Web and Facebook Messenger
- 500 chats per month
- 100 included AI chats
Pro
- 3 seats
- Web, Facebook Messenger, and API
- 2,500 chats per month
- 300 included AI chats
WhatsApp Pro
- WhatsApp, Web, Facebook Messenger, and API
- One WhatsApp number
- 10,000 service messages per month
- Meta and Landbot message fees can apply
Business
- 5 seats
- Web, Facebook Messenger, and API
- Custom chat allowances
- WhatsApp available for an additional fee
* Pricing information is for reference only. Please refer to the latest announcement on Landbot's official website.