Monobot

Monobot is an enterprise-oriented AI virtual assistant platform for building AI assistants in both voice and chat forms, used to handle common conversations such as customer inquiries, scheduling, bookings, appointments, and product questions. According to its official website, it can automate up to 80% of inbound requests with natural-sounding AI voice assistants, covering use cases like identity verification, order status lookups, appointment scheduling, and lead qualification. Users can sign up on the platform and create their own AI assistant: set the assistant's name, welcome message, and prompt instructions, then test voice conversations with the Play button or run a chat widget via the Chat option. Assistants also support the API Call action to send HTTP requests (GET, POST, PUT, and DELETE are supported), with customizable request headers, request bodies, and Python pre-processing/post-processing functions before and after calls, so the AI assistant can be connected to external systems, services, or databases. Pricing is based on monthly plans, whose credits can be used for chat, voice, calls, or transcription and are billed per reply, per minute, and similar usage; a paid add-on for HIPAA zero data retention is also available.