SaleWisely

SaleWisely

A free multichannel customer service and sales platform: connect WhatsApp, LINE, Telegram, and 30+ other channels into one shared inbox with real-time translation in 70+ languages, unlimited seats and channels, and pay per credit only when using AI.

freemium
Last Updated 10/9/2026

About SaleWisely

SaleWisely is a conversation management platform for customer service and sales teams that brings WhatsApp, LINE, Telegram, Instagram, Messenger, email, and 30+ other channels into a single shared workspace, where team members can view and reply to customer messages together. The platform offers real-time translation covering more than 70 languages: customers message in their own language, and team members read in their own. It also provides AI and automation capabilities, with AI available for real-time translation, automatic replies, and performing actions on behalf of agents. The entire platform is free to use, with unlimited seats and channels; the only paid item is optional AI credits: credits are consumed only when AI actually runs, and new accounts receive 10,000 credits to try out the AI features.

Best for

E-commerce and cross-border teams that need to manage customer service across multiple channels like WhatsApp, LINE, and Instagram at the same time
Foreign-trade sales teams serving multilingual buyers without a translation budget
Small businesses that want the whole team on a shared inbox but worry about per-seat fees
Social media operations teams that need to turn customer conversations into sales opportunities

Best use cases

Bring messages from WhatsApp, LINE, Telegram, Instagram, Messenger, email, and 30+ other channels together into one inbox

Cross-language sales: buyers message in Spanish, English, and other languages, and the team reads and replies in its own

Have the whole team join the shared inbox for free to handle customer inquiries together

Let AI automatically translate messages, send automatic replies, or perform actions on behalf of customer service agents

Compare before choosing

According to the official comparison page: tools such as SleekFlow or respond.io charge by seat and channel, typically $199–$399 per month (before AI features); SaleWisely's platform fee is $0, with unlimited seats and channels, and you only pay when AI is turned on.

Features

Multichannel Shared Inbox

Connect WhatsApp, LINE, Telegram, Instagram, Messenger, email, and 30+ other channels into one shared workspace.

Unlimited Seats

Add your entire team and an unlimited number of channels without increasing your bill.

Real-Time Translation

Supports more than 70 languages: customers message in their own language, and the team automatically reads in theirs.

AI Automation

AI can be used for real-time translation, automatic replies, and performing actions on behalf of agents, and can be turned off at any time.

Pros

  • Seats, social accounts, cloud-hosted channels, and the shared inbox are all free, with no credit card required
  • Real-time translation in 70+ languages for multilingual customer communication
  • AI is billed by credits only when it actually runs, and can be turned off at any time
  • New accounts get 10,000 AI credits to try all AI features

Pricing Plans

Max

$0.00/mo+
  • Unlimited members
  • Unlimited official channels
  • Unlimited cloud hosting accounts
  • Unlimited monthly active contacts
  • Channel redirect links

* Pricing information is for reference only. Please refer to the latest announcement on SaleWisely's official website.

FAQ

According to the official FAQ: unlimited seats, unlimited social accounts, unlimited cloud-hosted channels, and the full shared inbox are all free, with no credit card required. The only paid item is optional AI credits, used when AI translates, replies, or performs actions; new accounts get 10,000 AI credits to try all AI features.
According to the official FAQ: credits are consumed only when AI runs, for real-time translation, automatic replies, and agent actions. The 100K credit pack starts at $5.00 and is valid for 365 days. You can also turn off AI at any time.
According to the official FAQ: AI only consumes credits while running, and you can turn it off at any time; after turning it off, the free platform features remain available.

Tool Information

DeveloperSaleWisely
Release Date10/9/2026
Pricingfreemium