1up
An answer engine that helps sales teams automate questionnaires and answer customer questions from approved company sources.
About 1up
1up is an answer engine for sales teams that uses approved company sources to answer product, pricing, compliance, and other customer questions. It automates RFPs, DDQs, and security questionnaires, while also supporting self-service Answer Hubs and answers inside workplace chat. Teams can upload knowledge, connect external documentation, review and edit responses, and use role-based access controls for questionnaire collaboration. Supported questionnaire formats include Excel, Google Sheets, Word, PDF, and web-based forms, with a browser extension for filling web portals. It can generate answers in multiple languages and routes work through sources the organization trusts. Documents are isolated by workspace, encrypted at rest with AES-256, and are not used to train AI models. Pricing ranges from a limited Free plan to MCP, Starter, Plus, and custom Enterprise options, so buyers should compare answer limits, questionnaire allowances, integrations, and support needs before choosing a tier.
Best for
Best use cases
Automating questionnaire answers across documents and web portals
Delivering approved sales answers inside chat and browser workflows
Providing public or private self-service customer answers through an Answer Hub
Compare before choosing
Compare monthly answer and knowledge-upload limits before selecting a plan
Check which tier includes chat integrations, browser plugins, and unlimited answers
Evaluate questionnaire allowances, usage charges, and the need for dedicated support
Features
Questionnaire automation
Generate answers for RFPs, DDQs, security reviews, and questionnaires in Excel, Google Sheets, Word, PDF, or web-based formats using approved company knowledge.
Answers in team chat
Give sales representatives answers in Slack, Microsoft Teams, Google Chat, and browser plugins on supported paid plans.
Customer Answer Hub
Offer public or private self-service answers backed by company sources, while looping in a team member when human input is needed.
Pros
- A Free plan lets a small team test the workflow with 50 answers per month before paying.
- Paid tiers connect answers to Slack, Microsoft Teams, Google Chat, and browser workflows, reducing context switching for sales teams.
- Workspace isolation, AES-256 encryption at rest, and customer control over uploaded data support enterprise data-governance reviews.
Cons
- The Free plan is limited to one admin, 50 knowledge uploads, and 50 answers per month, which may be restrictive for active teams.
- Questionnaire automation can add usage charges on the MCP plan, so costs depend on workload as well as the base subscription.
- Higher questionnaire allowances and dedicated success support require Plus or custom Enterprise arrangements.
Pricing Plans
Free
- 1 admin
- 50 knowledge uploads
- 50 answers per month
MCP
- MCP Server included
- Pay-as-you-go questionnaire automations
- Works with the company AI platform
Starter
- Unlimited users
- Unlimited answers
- Slack, Teams, Google Chat, and browser plugins
- 1 questionnaire
Plus
- Everything in Starter
- KB Plushie
- Team training
- 6 questionnaires
Enterprise
- Everything in Plus
- Dedicated success manager
- Custom questionnaire allowance
* Pricing information is for reference only. Please refer to the latest announcement on 1up's official website.