DevRev
Enterprise AI platform that connects live business data with Native Shared Memory for support, operations, analytics, and agent workflows.
About DevRev
DevRev is an enterprise AI platform centered on Native Shared Memory, which gives AI workflows shared context from live product, support, sales, and operations data. Computer connects records from tools such as Zendesk, Salesforce, Jira, and Slack. Support teams can use that context to answer customer questions, take supported actions, escalate complex cases, and review account history, previous resolutions, and related engineering work when a ticket arrives. Operations teams can track work across connected tools, surface project status, and automate routine administration. Agent Studio provides a no-code route to building and deploying agents, and conversational analytics supports contextual Text2SQL answers. DevRev suits organizations that are ready to connect business systems and govern shared enterprise data. Pricing is subscription-based and requires a quote. Available plans include Mini and Pro. Pro adds hundreds of marketplace integrations and snap-ins, Agent Studio, conversational analytics, Silver-level support, discounted credits, and optional add-ons. Before buying, teams can evaluate connector coverage, data governance, credit consumption, contract terms, and rollout effort.
Best for
Best use cases
Resolve and escalate customer requests with account and product context
Answer internal questions using connected business data and conversational analytics
Build and deploy task-specific agents through a no-code studio
Compare before choosing
Prefer DevRev when shared context across support, product, and sales systems is central to the workflow
Compare connector coverage against the exact systems your teams already use
Compare quote terms, credit consumption, support level, and implementation effort before selecting a plan
Features
Resolve customer support requests
Answer routine questions, take supported actions, and escalate complex cases with context from customer, product, and engineering records.
Give support teams shared context
Connect tickets, accounts, prior resolutions, and engineering issues so agents can investigate without switching among disconnected systems.
Coordinate operations work
Track project progress across connected tools, surface relevant updates, and automate repetitive administrative tasks.
Build internal AI agents
Use Agent Studio to design, test, and deploy agents without writing code.
Pros
- Shared context can reduce tool switching for support and operations teams that otherwise search across several systems.
- A marketplace with hundreds of integrations and snap-ins broadens compatibility for multi-tool enterprise workflows.
- Agent Studio lets teams build and deploy agents without coding, reducing dependence on custom application development.
Cons
- Quote-based pricing makes it difficult to estimate total cost before speaking with sales.
- Value depends on connecting and governing business data, which adds implementation and security-review work.
- Credit-based subscription economics and optional add-ons require buyers to model usage and contract terms carefully.
Pricing Plans
Mini
- Native Shared Memory for connected enterprise data
- Core Computer capabilities
- Quote-based subscription
Pro
- Everything in Mini
- Connectors Marketplace with hundreds of integrations and snap-ins
- Conversational analytics with Text2SQL
- Agent Studio for no-code agent deployment
- Silver-level support
- Discounted credits through subscription models
- Access to optional add-ons
* Pricing information is for reference only. Please refer to the latest announcement on DevRev's official website.