Docsie
Convert recordings, files, and expert knowledge into reviewed documentation, training content, customer portals, and AI answers.
About Docsie
Docsie turns recordings, files, and expert knowledge into documentation and training material that a team can review and publish. It accepts recordings, PDFs, SOPs, workflow captures, Word files, presentations, and websites. Editors can then version, translate, approve, and deliver the resulting content through customer portals or custom domains. Docsie also provides an AI knowledge assistant that indexes the knowledge base, handles routine questions, routes harder cases, and uses analytics to reveal missing content. The free knowledge base is a useful entry point and does not expire. Paid tiers increase seats, sites, storage, translation capacity, AI credits, permissions, integrations, and deployment options. Premium is $170 per month with annual billing, Organization is $750 per month with annual billing, and Enterprise has custom pricing. Plan capacity and annual commitments matter when comparing the paid options.
Best for
Best use cases
Training recordings and expert walkthroughs are accumulating faster than editors can turn them into onboarding material.
Product releases frequently make help articles, portals, and PDF documentation fall out of sync.
Routine questions recur across support channels and can be answered from an indexed, maintained knowledge base.
Compare before choosing
The free tier lowers the cost of testing publishing, search, versioning, and AI-assisted work without an expiry date.
Premium and Organization publish fixed annualized prices, making capacity comparisons clearer for growing and multi-client teams.
Enterprise is the relevant comparison point when air-gapped deployment, hybrid infrastructure, or custom procurement terms are required.
Features
Convert source material into docs
Turn recordings, PDFs, SOPs, presentations, workflow captures, and websites into structured documentation that editors can review.
Maintain and publish knowledge
Version, translate, approve, and publish documentation through customer portals or custom domains as source material changes.
Answer questions from documentation
Deploy an AI knowledge assistant that indexes the knowledge base, answers routine questions, routes complex cases, and reports knowledge gaps.
Pros
- The no-expiry free knowledge base includes search, versioning, unlimited viewers, a custom domain, and 25,000 AI credits.
- One workflow covers ingestion, editorial review, version control, translation, approval, publishing, and AI-assisted delivery.
- Organization and Enterprise tiers add permissions, integrations, larger capacity, and deployment choices for complex environments.
Cons
- Premium costs $170 per month and Organization costs $750 per month, with both advertised prices billed annually.
- Seats, sites, storage, translations, workspaces, and AI credits vary by tier, so growing usage can require an upgrade.
- Enterprise pricing requires a sales conversation, which limits immediate cost comparison for custom or on-premise deployments.
Pricing Plans
Free knowledge base
- Custom-domain documentation publishing
- Search, versioning, and unlimited viewers
- 25,000 AI credits
Premium
- 300,000 AI credits per month
- 15 members, 3 sites, and 50GB storage
- 3 custom domains, AI chatbot, semantic search, help desk, and in-app widget
Organization
- 2 million AI credits per month
- Up to 90 users and 10 workspaces
- SSO, granular permissions, API access, and priority onboarding
Enterprise
- Cloud, hybrid, or fully air-gapped deployment
- Custom contracts and procurement support
- Flexible model and infrastructure options
* Pricing information is for reference only. Please refer to the latest announcement on Docsie's official website.