Fera
Collect and manage text, photo, and video reviews, then display them across an online storefront.
About Fera
Fera is a review platform for online stores that collects text, photo, and video feedback, then displays it through storefront widgets. Merchants can import reviews from sources such as Facebook and Google, moderate new submissions, reply to reviews, and organize customer media. Automated and one-time requests support ongoing collection, with controls for timing, follow-up messages, templates, and sending conditions. Teams can also request feedback through a quick-review link, CSV contact list, or printed QR code. Fera works best for stores that want review collection and display in one workflow, including Shopify, Wix, and BigCommerce merchants. The tradeoffs are plan limits on order review requests, the need to upgrade after exceeding those limits, and extra setup work for teams that want carefully branded campaigns. Photo and video submissions are available across plans, while paid subscriptions start at $9 per month. Google-facing rating features may help stores expose review signals in search and shopping surfaces, but qualification requirements outside Fera still apply.
Best for
Best use cases
After an order, an automated campaign sends a timed request and follows up for a customer review.
During a storefront refresh, a merchant adds rating widgets and a customer media gallery to product pages.
When moving scattered feedback into one system, a team imports external or CSV reviews and moderates them centrally.
Compare before choosing
Compared with a display-only widget, Fera also handles automated requests, moderation, replies, and imports.
Compared with manual email outreach, campaign timing and follow-up controls reduce repeated operational work.
Compared with keeping each review source separate, imports place external and direct submissions in one management workflow.
Features
Collect post-purchase reviews
Send automatic or one-time requests after orders and accept text, photo, and video responses.
Display storefront proof
Add product and store review widgets, rating badges, and customer media galleries to an online shop.
Consolidate review sources
Import and manage reviews from external platforms or CSV files alongside new direct submissions.
Pros
- Combines review requests, moderation, imports, replies, and storefront display in one workflow.
- Supports customer photo and video submissions on every plan, not only higher-priced tiers.
- Works with Shopify, Wix, and BigCommerce, which reduces platform compatibility risk for those stores.
Cons
- Paid subscriptions start at $9 per month, adding a recurring cost for stores beyond evaluation.
- Order review request limits can force an upgrade as campaign volume grows.
- Custom templates, timing, and sending conditions require setup time before campaigns match a store’s workflow.
Pricing Plans
Paid plans
- Photo and video review submissions
- Storefront review widgets
- Automatic review request campaigns
* Pricing information is for reference only. Please refer to the latest announcement on Fera's official website.