
ChatShape
Build an AI chatbot from website or PDF content for support, lead capture, and conversations embedded on a site.
About ChatShape
ChatShape creates an AI chatbot from a website or uploaded PDF files and supplies a script tag for adding it to a site. The service reads visible, copyable webpage text and shows the extracted links and character count before a bot is generated. Teams can change the prompt and opening message, adjust the color and branding, review recorded conversations, and collect visitor email addresses. Lead records include conversation context and country information, and they can be exported to CSV. The free plan works for a small test, but its allowance is only 20 messages a month, two chatbot generations, and 20,000 characters per bot. It also deletes free bots after five inactive days. Paid plans increase the message, generation, and source-size allowances. Embedding starts with Standard at $48 per month. Removing the ChatShape attribution and getting priority support require Pro at $398 per month. The practical choice comes down to chat volume, source size, embedding needs, and whether visible vendor branding is acceptable.
Best for
Best use cases
Answer recurring questions from public website content
Collect visitor emails and export leads for follow-up
Provide answers from several uploaded PDF work documents
Compare before choosing
Free supports only a very small test and removes inactive bots after five days
Standard is the first tier with website embedding
Pro is required to remove ChatShape attribution
Features
Website customer support
Answers recurring visitor questions using visible, copyable content from the business website.
Lead collection
Collects visitor emails and country information alongside conversations, with CSV export for follow-up.
Internal document chatbot
Uses multiple uploaded PDF files as reference material for questions about work documents.
Pros
- Website crawling and PDF uploads reduce the work needed to assemble chatbot source material.
- Recorded conversations, lead context, country data, and CSV export support follow-up workflows.
- A $0 plan allows a small proof of concept without requiring a credit card.
Cons
- The free plan is limited to 20 messages per month and deletes a bot after five inactive days.
- Embedding a chatbot on any website requires the $48-per-month Standard plan or higher.
- Removing the ChatShape attribution requires the $398-per-month Pro plan, a steep branding cost for small teams.
Pricing Plans
Free
- 20 messages/month
- 2 chatbot generations
- 20,000 characters/chatbot
- Chatbot deleted after 5 days of inactivity
Hobby Plan
- 500 messages/month
- 10 chatbot generations
- 500,000 characters/chatbot
Standard
- 4,000 messages/month
- 25 chatbot generations
- 5,000,000 characters/chatbot
- Embed chatbot on any website
Pro
- 30,000 messages/month
- 50 chatbot generations
- 10,000,000 characters/chatbot
- Embed chatbot on any website
- Remove 'Powered by ChatShape'
- Priority Support
Enterprise
- Unlimited capacity options
- Custom integrations by inquiry
* Pricing information is for reference only. Please refer to the latest announcement on ChatShape's official website.