
Otter
AI meeting assistant for live transcripts, searchable notes, summaries, action items, and chat across meetings.
Decision summary
Choose if
Choose Otter when the team needs a searchable transcript and retained meeting record with botless desktop capture or configurable Notetaker behavior and workspace controls.
Compare before choosing
Compare Granola when notes-first device capture is preferable to a retained playback archive, or Fireflies when desktop system-audio capture is required.
Verify before adoption: Test botless desktop capture and Notetaker join behavior separately on the target platform. Review workspace permissions for retained recordings and transcripts. Verify playback, sharing, and export access for the intended recipients.
About Otter
Otter is an AI meeting assistant for people who need a searchable record of conversations without taking notes by hand. It can join scheduled Zoom, Microsoft Teams, and Google Meet calls through a connected calendar, or record conversations from its web, desktop, iOS, and Android apps. During a meeting and after it ends, Otter produces live transcription, identifies speakers, and turns the discussion into summaries, action items, and searchable notes. AI Chat works within and across meetings, while playback keeps audio and text synchronized for review. The free Basic plan is useful for testing the workflow, but it is capped at 300 transcription minutes each month and three lifetime file imports. Pro raises the allowance to 1,200 in-app recording minutes and ten monthly imports, though each meeting can last only 90 minutes. Business is better suited to teams that need longer meetings, concurrent attendance, admin controls, and prioritized support. Buyers should also account for plan-specific integration access and the need to review automated transcripts when names, accents, or specialist vocabulary matter. For conversation-centered search versus connected work apps, [compare Otter and Read AI meeting search](https://goze.tools/en/articles/read-ai-vs-otter-meeting-search). Planning qualitative research? Use [the customer interview meeting-notes workflow](/en/articles/ai-meeting-notes-customer-interviews) to compare consent, capture, and synthesis requirements. Before rolling out meeting capture, use the [AI meeting notes privacy checklist](/en/articles/ai-meeting-notes-privacy-checklist) to test consent, retained artifacts, sharing, integrations, retention, and deletion.
Best for
Best use cases
Capturing a scheduled video meeting while participants focus on the discussion
Transcribing an interview or uploaded recording for review and quotation
Finding a past decision across a collection of meeting transcripts
Compare before choosing
Basic lowers the cost of testing Otter but limits monthly minutes and file imports
Pro adds capacity and workflow tools, while retaining a 90-minute meeting limit
Business adds four-hour meetings, concurrent attendance, and team administration
Features
Automatic meeting notes
Let Otter join scheduled video calls and create a searchable transcript, summary, and action items for later follow-up.
Interview transcription
Record interviews or import audio and video files, then review synchronized text, speakers, and playback.
Team knowledge search
Search past conversations and use AI Chat across meetings to recover decisions, context, and assigned work.
Pros
- The free Basic plan provides 300 transcription minutes each month, so users can test the core workflow without a subscription.
- Otter works with Zoom, Microsoft Teams, Google Meet, web, desktop, iOS, and Android, covering common meeting setups.
- Search, synchronized playback, speaker identification, summaries, and action items reduce the work needed to revisit a discussion.
Cons
- Basic permits only three lifetime file imports, which is restrictive for users with an existing recording archive.
- Pro limits each meeting to 90 minutes, so longer workshops may require Business or another workflow.
- Advanced integrations, administration, enterprise controls, and some compliance options require higher tiers or add-ons.
Pricing Plans
Basic
- 300 monthly transcription minutes
- 3 lifetime audio/video file imports
- Zoom, Microsoft Teams, and Google Meet
- Live transcription and speaker identification
Pro
- 1,200 in-app recording minutes
- 10 monthly audio/video file imports
- Up to 90 minutes per meeting
- Advanced search, export, and playback
Business
- Unlimited meetings and in-app recordings
- Unlimited audio/video file imports, subject to stated terms
- Up to 4 hours per meeting
- Join 3 concurrent meetings
- Enhanced admin features and prioritized support
Enterprise
- Unlimited custom AI workflows
- SSO, SCIM, and domain capture
- Otter API and webhooks
- HIPAA compliance available as an add-on
- Custom CRM and dialer integrations
* Pricing information is for reference only. Please refer to the latest announcement on Otter's official website.