Trainn
Create product videos and guides, then deliver them through knowledge hubs, an LMS, or in-app tutorials.
About Trainn
Trainn is a customer education platform for SaaS teams that need to create, organize, and distribute product training. Teams can record screens, edit videos on a timeline, add captions, annotations, chapters, calls to action, custom backgrounds, intros, and outros, then share the result by link, embed, download, or PDF export. The same workspace also supports step-by-step and interactive guides. For delivery, Trainn provides branded knowledge hubs, an LMS for courses, quizzes and certifications, and in-app tutorials that place help inside a product without code. This combination suits onboarding, customer training, partner enablement, and self-service support. Plan limits matter when evaluating it: the published tiers shown on the pricing page range from 3 users and 120 videos or guides to 25 users and 1,000 items, while LMS monthly-active-user allowances appear on higher tiers. Extra user licenses and content bundles can be purchased as a team grows. The final buying decision depends on the sales quote, required integrations, and the tier that covers the expected audience size.
Best for
Best use cases
Create and update product onboarding videos with captions, chapters, and calls to action.
Publish guides in a branded knowledge hub or embed tutorials inside a SaaS product.
Run structured customer or partner courses and track learning through an LMS.
Compare before choosing
Consider Trainn when video creation, guides, knowledge delivery, and an LMS should share one platform.
Check user, content, and LMS monthly-active-user limits against expected growth before choosing a tier.
Compare the sales quote and add-on costs with separate video, knowledge-base, and LMS products.
Features
Customer onboarding
Create reusable product videos and guides that help new customers learn workflows at their own pace.
Self-service support
Publish searchable content in a branded knowledge hub and embed help inside the product to reduce repetitive questions.
Structured customer training
Build LMS courses with quizzes and certifications for customers or partners who need a defined learning path.
Pros
- Combines video editing, guides, knowledge hubs, LMS courses, and in-app tutorials in one workflow.
- No-code knowledge hubs and in-app delivery can reduce engineering work for customer education.
- Higher tiers publish concrete content and LMS audience allowances, which helps teams estimate capacity.
Cons
- Published capacity tiers require a sales quote, making cost comparison slower for buyers.
- User, content, and LMS monthly-active-user limits may require upgrades or paid add-ons as adoption grows.
- Teams needing only a lightweight recorder may pay operational overhead for broader LMS and knowledge features.
Pricing Plans
3-user tier
- 3 users
- 120 videos and guides
5-user tier
- 5 users
- 250 videos and guides
- In-app tutorials
- LMS with 100 monthly active users
- Branded knowledge hub
25-user tier
- 25 users
- 1,000 videos and guides
- In-app tutorials
- LMS with 250 monthly active users
- Multiple knowledge hubs
* Pricing information is for reference only. Please refer to the latest announcement on Trainn's official website.