Wonderchat
AI support and conversion agents trained on a company’s own content.
About Wonderchat
Wonderchat is a platform for building AI agents that answer customer questions and qualify website visitors using a company’s own content. Replies can cite their sources, which helps teams review answers and gives visitors context. Support workflows include an embeddable chat widget, file uploads, human handover, integrations, and analytics, while the conversion agent answers buying questions and routes qualified prospects. A free plan provides about 10 resolutions per month, 20 credits, 50 stored webpages, and one AI agent. Paid annual plans raise resolution, credit, webpage, agent, seat, workflow, analytics, integration, and support allowances. It suits teams that want support automation and inbound lead qualification in one system. Estimate monthly resolution volume carefully: the jump from Free to Basic is substantial, and voice, helpdesk, SSO, compliance, SMS, and phone capabilities sit on higher tiers.
Best for
Best use cases
Embed an AI support agent on a website and hand conversations to people when needed
Answer buying questions, capture leads, and route qualified prospects
Train agents on webpages and files so answers cite company content
Compare before choosing
Free is suitable for a small trial, but its roughly 10 monthly resolutions are restrictive
Basic adds team seats, workflows, and analytics for small support teams
Scale and Enterprise add advanced channels, integrations, support, and compliance options
Features
Automate customer support
Answer repetitive customer questions through an embeddable widget, with source citations and human handover when escalation is needed.
Qualify inbound leads
Answer buying questions, capture visitor details, qualify prospects, and route suitable leads to the revenue team.
Ground agents in company content
Train agents on stored webpages and uploaded files so customer-facing answers draw from company knowledge.
Pros
- The free plan lets a team test an embedded agent without a subscription cost.
- Source citations and human handover make automated answers easier to review and escalate.
- Support and conversion agents cover both ticket deflection and inbound lead qualification in one platform.
Cons
- The free plan allows only about 10 resolutions per month, so normal production traffic will require a paid tier.
- Basic costs $124 per month when billed yearly, creating a large price step from Free.
- Voice and helpdesk integrations require Scale, while SSO, compliance, SMS, and phone features are reserved for Enterprise.
Pricing Plans
Free
- About 10 resolutions per month
- 20 credits
- 50 webpages stored
- 1 AI Agent
- Human handover
- Basic integrations
- Embeddable chat widget
- File uploads
- Email support
Basic
- About 1,000 resolutions per month
- Everything in Free
- 5,000 credits per month
- 1,000 webpages per agent
- 2 AI Agents
- 3 team seats
- 2 chat workflows
- Self-improving agents
- Basic analytics
Scale
- About 5,000 resolutions per month
- Everything in Basic
- 25,000 credits per month
- 2,500 webpages per agent
- 4 AI Agents
- Advanced analytics
- Voice Agent
- Helpdesk integrations
- Priority support
Enterprise
- Custom resolutions per month
- Custom storage capacity
- Bulk message discounts
- Priority support
- SOC 2 and HIPAA
- Custom integrations
- SSO sign-on
- SMS Agent
- Phone Agent
* Pricing information is for reference only. Please refer to the latest announcement on Wonderchat's official website.