
Fathom
Fathom records, transcribes, and summarizes meetings across Zoom, Google Meet, and Microsoft Teams, with individual and team plans.
Decision summary
Choose if
Choose Fathom when its documented capture mode, meeting-platform eligibility, recording notice, and downstream sharing workflow match the calls you need to process.
Compare before choosing
Compare Granola or Fireflies when device-side or desktop system-audio capture is the primary requirement and a meeting participant is undesirable.
Verify before adoption: Confirm meeting-platform and account eligibility for the intended capture route. Observe the recording notice and participant experience in a test call. Review the exact shared record before sending data into a CRM. Compare the [Fathom vs Fireflies sales workflow](/en/articles/fathom-vs-fireflies-sales-workflow) before enabling CRM field updates or customer follow-ups. Compare the [Fathom vs Granola meeting workflow](/en/articles/granola-vs-fathom-meeting-notes) before standardizing bot-free capture, recording, transcript access, or call review.
About Fathom
Fathom is an AI meeting notetaker built for Zoom, Google Meet, and Microsoft Teams. It records and transcribes calls, produces summaries soon after a meeting, and lets users search prior conversations through clips and playlists. Solo users can use the Free plan for unlimited recordings and transcriptions without taking on a subscription. Premium adds advanced summaries, action items, a conversational assistant, and control over the meeting bot. Team plans bring shared search and collaboration. Business goes further with CRM field updates, deal insights, coaching metrics, and AI scorecards. Enterprise buyers can ask for organization-wide controls, SSO and SCIM provisioning, custom data retention, guided onboarding, and priority support. The practical choice is straightforward: use the free tier for individual note-taking, then pay when shared workflows or CRM automation save enough work to justify per-user pricing and team minimums. Planning qualitative research? Use [the customer interview meeting-notes workflow](/en/articles/ai-meeting-notes-customer-interviews) to compare consent, capture, and synthesis requirements. Before rolling out meeting capture, use the [AI meeting notes privacy checklist](/en/articles/ai-meeting-notes-privacy-checklist) to test consent, retained artifacts, sharing, integrations, retention, and deletion.
Best for
Best use cases
Record and summarize recurring customer calls
Share clips and action items after internal meetings
Update CRM records and review deal or coaching insights
Compare before choosing
Free covers unlimited individual recording and transcription
Premium adds stronger AI assistance for one user
Team, Business, and Enterprise add progressively deeper collaboration, CRM, and administration
Features
Automated meeting notes
Capture and transcribe calls, then receive an instant AI summary instead of writing notes by hand.
Follow-up and action tracking
Turn meeting discussions into action items and searchable clips that make follow-up work easier.
Sales team workflow
Sync CRM fields after meetings and review deal insights, coaching metrics, and AI scorecards on higher team tiers.
Pros
- The Free plan includes unlimited recordings and transcriptions, reducing the cost of individual adoption.
- Zoom, Google Meet, and Microsoft Teams support fits the meeting stack used by many organizations.
- Business and Enterprise tiers connect meeting records to CRM, coaching, and centralized administration.
Cons
- Paid individual and team plans charge per user, so costs rise directly with the number of seats.
- Team and Business plans require at least two users, which raises the minimum spend for very small groups.
- Bot-free capture is listed as a beta feature for Mac, so availability depends on platform and feature maturity.
Pricing Plans
Free
- Unlimited recordings and transcriptions
- Bot capture or bot-free capture in beta on Mac
- Instant AI call summaries
- Clips, playlists, and call search
Premium
- Everything in Free
- Advanced call summaries
- AI-generated action items
- Conversational meeting assistant
- Custom meeting bot
Team
- Everything in Premium
- Global search across calls
- Team highlight playlists
- Comments, folders, and keyword alerts
Business
- Everything in Team
- Automatic CRM field sync
- Deal View insights
- Coaching metrics and AI scorecards
- Advanced and custom summaries
Enterprise
- Everything in Business
- Launch Assist onboarding
- Organization-wide security controls
- SSO and SCIM provisioning
- Custom data retention
- Dedicated success manager and priority support SLAs
* Pricing information is for reference only. Please refer to the latest announcement on Fathom's official website.