
Fireflies
AI meeting assistant for transcription, summaries, searchable conversations, action items, and connected workflows.
Decision summary
Choose if
Choose Fireflies when its desktop system-audio capture or meeting-participant workflow matches your platform and the resulting transcript needs to enter a reviewed follow-up process.
Compare before choosing
Compare Granola when a notes-first device capture is preferred, or Otter when the searchable retained meeting record is the main deliverable.
Verify before adoption: Test desktop system-audio and participant-bot capture separately. Verify recording disclosure for the selected meeting and jurisdiction. Review transcript and follow-up data before any connected-system write. Compare the [Fireflies vs Fathom sales workflow](/en/articles/fathom-vs-fireflies-sales-workflow) before enabling CRM field updates, deal signals, or customer follow-ups.
About Fireflies
Fireflies is an AI meeting assistant that records or accepts uploaded conversations, creates transcripts and summaries, and turns meeting content into a searchable record. Teams can review discussions, find details, track action items, and share notes so every colleague does not have to attend every call. It supports Zoom, Google Meet, Microsoft Teams and other conferencing services, with transcription in more than 100 languages. Users can work through desktop and mobile apps, a Chrome extension, integrations, and an API. The free tier includes unlimited transcription and AI summaries, but storage is limited to 400 minutes per team and includes 20 AI credits. Paid plans add more storage and workflow features; Pro adds video recording, downloads, AI Skills, Voice Agents, task management, and unlimited integrations. Buyers should compare per-seat pricing, annual billing discounts, storage allowances, and AI-credit limits against expected meeting volume. Planning qualitative research? Use [the customer interview meeting-notes workflow](/en/articles/ai-meeting-notes-customer-interviews) to compare consent, capture, and synthesis requirements. Before rolling out meeting capture, use the [AI meeting notes privacy checklist](/en/articles/ai-meeting-notes-privacy-checklist) to test consent, retained artifacts, sharing, integrations, retention, and deletion.
Best for
Best use cases
Capture live meetings or uploaded audio and video
Search transcripts and share summaries after calls
Connect meeting data to other systems through integrations or API
Compare before choosing
Compare storage limits by team or seat
Compare annual per-seat rates with monthly prices
Check AI-credit allowances for expected automation use
Features
Capture and review meetings
Record or upload conversations, receive transcripts and AI summaries, then search the meeting record and revisit action items.
Share meeting knowledge
Download or distribute transcripts, summaries, and recordings so teammates can catch up without attending every call.
Build meeting-data workflows
Use integrations or the API to fetch transcripts, inspect team information, extract meeting data, and connect notes to other business systems.
Pros
- A usable $0 tier includes unlimited transcription and AI summaries.
- Broad meeting-platform, app, extension, integration, and API compatibility supports varied workflows.
- More than 100 transcription languages support multilingual teams.
Cons
- Free storage is capped at 400 minutes per team.
- Published discounted Pro and Business rates require annual billing and are charged per seat.
- AI credits introduce a separate usage limit for AI-powered work.
Pricing Plans
Free
- Unlimited transcription
- Unlimited AI summaries
- 400 minutes of storage per team
- 20 AI credits
- Zoom, Google Meet, and Microsoft Teams support
- Transcription in 100+ languages
- Real-time notes and live transcription
- Meeting search and AskFred
- Audio and video file uploads
- Desktop and mobile apps, Chrome extension, and API access
Pro
- Unlimited transcription
- Unlimited AI summaries
- 8,000 minutes of storage per seat
- 20 AI credits
- Video recording
- Download transcripts, summaries, and recordings
- Personal Assistant and AI Skills
- Voice Agents
- Action items and task manager
- Unlimited integrations
Business
- Unlimited transcription
- Unlimited AI summaries
* Pricing information is for reference only. Please refer to the latest announcement on Fireflies's official website.