Goodmeetings
AI meeting intelligence for sales and customer success teams.
About Goodmeetings
Goodmeetings is an AI meeting intelligence platform for sales and customer success teams. It records customer calls and turns them into searchable transcripts, summaries, action items, and reviewable key moments. Call analytics, sentiment analysis, performance insights, and coaching tools help managers see how representatives handle conversations and where follow-up is needed. Keyword-based auditing and custom dashboards support managers who need to review many calls without listening to each recording. The product also connects meeting output with CRM workflows and maintains a video meeting library. Its official pricing page presents Professional and Business subscriptions, with charges based on usage rather than a published fixed amount. Professional includes two years of recording storage, while Business extends storage to three years and adds advanced playlists, access controls, multiple workspaces, custom CRM integration, tailored onboarding, a dedicated customer success manager, and advanced security. A 14-day trial is available without a credit card, but this should be treated as a trial rather than a permanent free plan.
Best for
Best use cases
Capturing and summarizing recurring customer meetings
Auditing calls for required disclosures or selected keywords
Reviewing sales behavior through dashboards, analytics, and curated meeting moments
Compare before choosing
Choose Professional for core recording, notes, highlights, and two-year storage
Choose Business for advanced coaching, access control, multiple workspaces, and three-year storage
Request a quote when evaluating total cost because both plans are priced by usage
Features
Review sales conversations
Record calls, search transcripts, revisit key moments, and compare meeting performance without replaying every conversation end to end.
Automate meeting follow-up
Create summaries and action items, then connect the resulting meeting information with CRM workflows.
Coach and audit teams
Use keyword-based auditing, analytics, dashboards, and coaching insights to review compliance and representative performance at scale.
Pros
- Searchable transcripts, summaries, action items, and key moments reduce the time spent reviewing complete recordings.
- Professional includes two years of recording storage, while Business extends retention to three years for teams with longer review cycles.
- Support for Zoom and Google Meet, plus CRM workflow features, fits common revenue-team meeting processes.
Cons
- Pricing is usage-based and requires contacting sales, so buyers cannot estimate the final subscription cost from a public fixed rate.
- Lead profiles, battlecards, AI nudges, and live human shadowing are reserved for Business, limiting Professional for advanced coaching workflows.
- The pricing comparison labels Microsoft Teams support as coming soon, which can block teams that require it for live meeting capture.
Pricing Plans
Professional
- Automatic recording for supported meeting platforms
- Control over which workspace events are recorded
- Concurrent-meeting capture
- Recorded minutes based on usage
- Two years of recording storage
- Structured notes and tagged highlights
- Basic playlist filters and search
Business
- Everything in Professional
- Three years of recording storage
- Advanced playlist filters and search
- Advanced access controls and multiple workspaces
- Multiple-language support
- Custom CRM integration and analytical dashboards
- Tailored onboarding, dedicated customer success, and advanced security
- Lead profiles, battlecards, AI nudges, and live human shadowing
* Pricing information is for reference only. Please refer to the latest announcement on Goodmeetings's official website.